Shipping policy
SHIPPING POLICY
Last Updated: May 2026
Thank you for shopping at DogHaul! We're committed to getting your pup's new gear to you as quickly and reliably as possible.
PROCESSING TIME
All orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
SHIPPING TIMES
Standard Shipping: 5-8 business days
We currently ship to the United States only.
SHIPPING RATES
Standard Shipping: $7.99 per order
Free Shipping: On all orders over $50
ORDER TRACKING
Once your order has shipped, you will receive a tracking number via email. Please allow 24-48 hours for the tracking information to update.
DELIVERY ISSUES
If your order hasn't arrived within the expected timeframe, please contact us at doghaul.co@gmail.com and we will investigate immediately.
LOST OR DAMAGED PACKAGES
If your package is lost or damaged in transit, please contact us within 7 days of the expected delivery date. We'll work with you to resolve the issue.
INTERNATIONAL SHIPPING
We currently do not offer international shipping. We hope to expand soon!
CONTACT US
For any shipping-related questions, please email us at doghaul.co@gmail.com